Privacy policy
This Privacy Policy describes how Live Sunglasses (livesunglasses.com, the "Site") collects, uses, and shares your personal information when you visit the Site, make a purchase, or sign up for our emails or text messages.
Information we collect
Device information. When you visit the Site, we automatically collect information about your device, including your browser, IP address, time zone, the pages and products you view, how you arrived at the Site, and how you interact with it. We collect this using cookies, log files, and web beacons, tags, and pixels.
Order information. When you make or attempt a purchase, we collect your name, billing and shipping address, payment information, email address, and phone number.
Marketing sign up information. When you join our email list or text message program, we collect your email address and, if provided, your mobile phone number, along with a record of your consent.
How we use your information
We use your information to process and ship orders, send order confirmations and updates, communicate with you, screen orders for fraud, improve the Site, and, where you have agreed, send you marketing emails and text messages about our products and offers.
Text messages
If you opt in to our text message program, we use your mobile number to send recurring automated marketing messages as described in our SMS Terms. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time. We do not sell, rent, or share your mobile phone number or text messaging opt in data with third parties or affiliates for their marketing or promotional purposes. Information is shared only with service providers that help us run the program, such as our messaging platform and mobile carriers.
Sharing your information
We share personal information with service providers that help us operate our business, including Shopify, which powers our store (Shopify privacy policy); Klaviyo, which sends our emails and text messages; our loyalty and reviews provider; payment processors; shipping carriers; and Google Analytics (Google privacy policy, opt out). We may also share information to comply with the law, respond to lawful requests, or protect our rights. We do not sell your personal information.
Advertising
We may use your information to show you ads we think may interest you. You can opt out of targeted advertising through Facebook, Google, or the Digital Advertising Alliance at optout.aboutads.info.
Your choices
You can unsubscribe from marketing emails using the link in any email, and stop text messages by replying STOP. Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below.
Do not track
We do not change our data practices in response to Do Not Track browser signals.
Data retention
We keep order information for our records unless you ask us to delete it, subject to legal and accounting requirements.
Children
The Site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. The current version is always available on this page.
Contact us
For questions about this policy or your information, email info@livesunglasses.com or call 305-942-8026.